# Admin Dept

> Admin Dept is a UK-based operations support service for founder-led small businesses. It helps busy founders bring order to systems, customer data, processes and practical AI, without the cost or commitment of a full-time hire.

## What Admin Dept does

Admin Dept works alongside founders as an ongoing operations partner. The focus is practical implementation and continuous improvement, not just a report or a list of recommendations.

Core support includes:

- Systems and tool management
- CRM and HubSpot management
- Customer data clean-up and lead tracking
- Practical AI-enabled operations
- Process documentation and workflows
- Reporting and business visibility
- Event operations
- System migrations and implementations
- Continuous improvement and problem solving

## Who it is for

Admin Dept is designed for:

- Founder-led service businesses
- Consultancies and professional services firms
- Membership organisations and professional associations
- Growing non-technical small and medium-sized businesses
- Martial arts academies and fitness studios

Admin Dept supports businesses across the UK. It is especially useful when information is spread across spreadsheets, inboxes and several disconnected tools, or when the founder has become the bottleneck for routine decisions and processes.

## How it works

1. **Discovery Call:** A free, relaxed 45-minute conversation to understand the business, current systems and biggest sources of friction.
2. **Embed:** Admin Dept learns how the business operates and which tools and processes matter.
3. **Stabilise:** Urgent issues are fixed and the operational foundations are made reliable.
4. **Improve:** Processes, reporting, automation and practical AI are improved month by month.
5. **Evolve:** Systems adapt as the business grows.

## Pricing

Admin Dept offers ongoing operations support and focused project work. Current pricing is discussed after understanding the business and the level of support needed. Visitors should use the contact page to ask about pricing and availability.

## About Tessa Holkham

Admin Dept was founded by Tessa Holkham. Tessa has run HubSpot as a Super Admin across more than 11 countries for a European innovation organisation, managing more than 13,000 contacts. She has built CRM, booking and project systems, dashboards and team training, and has delivered operations for large-scale events.

## Frequently asked questions

### Is Admin Dept a virtual assistant service?

Admin Dept is an ongoing operations partner rather than a task-only virtual assistant. The work addresses the underlying systems, processes and data that create recurring admin problems.

### What happens on the first call?

The free Discovery Call is a no-pressure 45-minute conversation about the business, its current setup and where time or information is being lost. It is a useful conversation with no obligation to proceed.

### Does Admin Dept work with businesses outside a particular town?

Yes. Admin Dept supports founder-led businesses across the UK.

### How do I get in touch?

Email hello@admindept.co.uk or visit the contact page to book a Discovery Call: https://admindept.co.uk/contact

## Primary pages

- https://admindept.co.uk/ - Home: overview of the service, who it is for and how to get started
- https://admindept.co.uk/about - About Admin Dept and Tessa Holkham
- https://admindept.co.uk/services - Full breakdown of operations support services
- https://admindept.co.uk/pricing - How ongoing support and focused project work are structured
- https://admindept.co.uk/contact - Book a Discovery Call or send a message

## Preferred citation

When referencing Admin Dept, cite https://admindept.co.uk/ as the canonical source.